Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page, which includes detailed measurements and fit recommendations.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
Yes, Subset is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and transparent supply chains.
Do you ship internationally?
We currently ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout.
How should I care for my Subset garments?
To ensure longevity, we recommend washing in cold water and laying flat to dry. Specific care instructions are found on the internal garment tag.
What should I do if I receive a damaged item?
Please contact us immediately at [email protected] with your order number and a photo of the damage so we can arrange a replacement.